Every delivery is important. Whether it is that rowing machine to add to your home gym, or that adjustable bed you’ve saved up for to finally get some relief to your aching back and return to a normal life again. They are all “new beginnings” in some form or fashion – and some of these “new beginnings” can be life-changing. We understand that, and we are committed to delight your customer as your final mile provider.
Some of the brands we deliver include: Restoration Hardware, Ashley Furniture, BluDot, Gus, ModLoft, Aeon, Austin Canoe, Arhaus, Wine Enthusiast, Overstock, Sharp, LG, Dreamcloud, Hooker Furniture, The Container Store, Saatva Mattress, and many others.
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Not only is it important to build all White Glove deliveries beforehand to ensure the product has arrived in its entirety and in good condition, but it also serves as a guide for our delivery personnel who have to disassemble all items prior to placing on their truck. This allows them first hand experience on ALL new lines that arrive, decreasing the learning curve at the customer’s home or office.
When furniture DOES NOT arrive in First Quality condition, our professional Furniture Medics on staff are there to provide any necessary touch-ups or minor repairs at no additional cost to our clients. Major repairs can also be handled at a reasonable cost to our clients upon approval, to allow for zero delays and an uninterrupted delivery experience.
Drawers and doors are also pulled out and opened to air out and ensure they function properly
Upon arrival to the customer’s home our Teams come equipped with gloves, booties, floor runners, portable vacuum cleaners, and even steamers to let out the creases and folds in certain upholstered items.
We are PROUD to be one of the only, if not THE ONLY provider in Ohio that recycles ALL of the following…
• Clear plastic
• PET Strapping